What Is Business SaaS? (With Examples)

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SaaS is all around us.

Two decades back, who would have envisioned that instead of owning Microsoft Word, you would pay for it monthly?

Streaming services and even marketing tools count on the SaaS service model.

However, while there’s a consumer-level SaaS that we all understand about, there’s likewise enterprise-level SaaS.

Business services offer higher functionality and flexibility than even B2B SaaS.

If you’re running massive SEO campaigns or dealing with PPC or social projects for big business, you need to understand the difference between SaaS business and B2B.

What Is SaaS Enterprise?

Enterprise-level SaaS is various from the platform that a regular organization usages since it’s a more robust option with a great deal of customization options.

For example, Hootsuite is among the world’s leading social media management platforms.

The platform has a business plan that is a “beefed” up variation of Hootsuite and includes:

  • More social accounts.
  • Ad profiles.
  • Return on investment (ROI) reporting.
  • Customized consulting and training.
  • Employee advocacy.

Every platform is different, however enterprise solutions will often include:

  • Options to much better keep an eye on analytics and results.
  • Training options for teams.
  • Consulting to assist the business take full advantage of the platform.

How Enterprises Take Advantage Of SaaS

Enterprises pay more for additional solutions that allow managers to report to their superiors more easily and also offer a boosted client service tier.

And business can benefit from SaaS in numerous methods, consisting of:

  • Speedier, more trusted software application implementation, and feature updates.
  • Devoted consumer assistance.
  • Access to more in-depth reporting tools.
  • Reduced expenses on hardware and IT personnel.
  • Greater productivity.

Business Vs. B2B SaaS

B2B is much different from business SaaS because B2B can be a business with 5 staff members or 500+.

Enterprises are typically bigger service entities with multiple teams, offices, and staff members.

These entities are fast-growing and have a need that traditional B2B SaaS can not please.

Think of a company with 1,000 suppliers and one with 20.

Both of these services demand SaaS solutions, however business with 1,000 providers might require:

  • Easier ways to manage billings and imagine payments.
  • Greater limitations on invoices being sent out per month.

If you refer back to the Hootsuite example, you’ll see that the enterprise product has group productivity reporting readily available. The capability to view who in the group is performing finest is something that HR or group leaders will want to see in a business.

As a service adds more employees, the enterprise-level solution will use more analytics and reporting that can be used to keep track of efficiency.

It’s a lot much easier for a team leader to manage a five-person team and each member’s performance than it is for a group of hundreds of workers.

A few of the primary distinctions between these 2 SaaS company models consist of:

  • Prices: Enterprise services will cost more, and require you to connect to the business for a demo and a quote. You might require to devote to a contract with the SaaS business, and this is a disadvantage compared to the month-to-month options.
  • Customer support: Enterprises may have account managers and a higher level of support. Higher-valued accounts will typically have access to training and consulting, which isn’t offered with lower prices tiers.
  • Customization: You might have access to modification that enables you to add branding or additional functions not available to non-enterprise users.
  • Analytics and reporting: There will certainly be reporting and analytic choices available that aren’t available somewhere else. These reporting alternatives will be tailored towards HR groups and managers who need to have a much better understanding of user efficiency.

Visualizing the distinction between B2B and enterprise SaaS is best if you take a look at the main platforms offering business choices.

Enterprise SaaS Examples


Ahrefs is a typical tool used in SEO for whatever from examining competitors to keyword research and site audits.

When you sign up for the enterprise addition, you receive all of the tools offered in lower tools, but you can likewise gain access to:

  • Unrestricted history: Evaluate all backlink data in the database back to 2013 and keyword rankings because 2015.
  • Access management: Refined gain access to control for team members to allow members to view specific information and not others.
  • Pay by billing: Option to pay by hand through invoices.
  • Directory listing: Promote your company by being listed in the business’s exclusive directory site.
  • Audit log: Track all user activity for your work space(s).
  • API: Gain access to the company’s API to develop your own services and fine-tune the manner in which your enterprise sees information.
  • SSO: Ability to utilize single sign-on.

Ahrefs permits its business users to have a larger swath of information to comprehend a site’s history and offers team leaders with much better insight into user activities.


Semrush is a major rival of Ahrefs, and considers its company prepare an enterprise strategy.

Nevertheless, it does offer a custom plan that allows business to leverage more of the platform.

The main differences between the business tier and lower tiers are:

  • Historic information
  • 3 to 10 times higher keyword tracking.
  • API access.
  • Noise of voice metric.
  • Item listing advertisement analytics.
  • Greater number of reports.
  • A lot more.

However, the custom plan will allow for higher limits on things, such as keywords to track, users, and more. Enterprises can work with the group to develop a strategy that finest fulfills their requirements.

Google Analytics 360

Google Analytics is totally free, but for an enterprise that desires much more data, the 360 product is readily available. The main benefits of an enterprise plan are:

  • Advanced tools, such as Unsampled reports, data-driven attribution, and BigQuery export.
  • Service level agreements that detail information freshness, larger processing limitations, and data collection.
  • Access to a team of dedicated support experts.
  • 20 billion hits each month data volume.
  • Real-time data.
  • 3 million row exports.
  • Tracking API.
  • More.

Integration of data into other platforms, such as Salesforce, is also used.


SaaS tiers make sense for all celebrations, from developing companies to users.

Users who make use of higher data and require greater limits, higher reporting, and better customer support will consume more resources.

Enterprise SaaS fills the gap by supplying these extra services at a higher cost.

The key to higher prices is to offer the assistance and customization a business requires without impacting service for other users.

When larger organizations need greater information control and access, business SaaS permits lower initial expenses and assistance to leverage the solution to its fullest extent.

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